for Cleaning CompaniesThe phone rings
while you’re in someone’s kitchen.
It gets answered anyway.
The AI answers, says it’s recorded and that it’s your automated assistant, and takes a new clean or a moved Thursday as a request with the address. Your office confirms. The crew gets a text. DONE from the door raises the invoice.
- No setup fee
- Cancel anytime
- We call you, usually within a working day
- On the number you give us, at a time that suits the job you are on.
- Fifteen minutes, about your calls and jobs
- What happens to a call nobody catches now, and what would happen instead.
- Nothing happens until you say so
- No card and no contract on the call.
BittaFlow AI
Tuesday · 10:12 am · mid-clean
Saved to the customer record
Move · 12 Orchard Close · Thu → Fri
- ✓Reschedule request · office to confirm
- ✓Crew to be told on confirmation
- ✓Call recording and summary saved
Give it a ring
Ring it like a new customer who wants a first clean next week, or like a regular who needs Thursday moved. Hear it take either as a request.
+1 (251) 862-1892Try asking it:
- · Can I get a deep clean for a three-bedroom house next week?
- · Can you move my Thursday clean to Friday this week?
- · How much do you charge an hour?
- · Am I talking to a real person?
On a laptop?
AI receptionist
Answered on the first ring.
✓ Answered by your AI receptionist · first ring
Live transcriptYour business
Jamie
Can you move my Thursday clean to Friday?
AI receptionist
I can request tomorrow at 8:30 — the office will text to confirm.
Your job calendar
A request while they talk.
TomorrowYour business
SMS to Jamie R.
We have your request for 8:30 tomorrow. We’ll text when it’s confirmed.
✓ Delivered
While you work
It notices — and gets it ready.
Noticed
A homeowner is due a service
Noticed
Invoice #1042 is 14 days overdue
Noticed
Your campaign needs a fresh reply
Calls, Cleans
Invoices
The Thursday that moved shows up where the crew looks.
Needs attention lists the request nobody confirmed, the clean with no crew, and the DONE with no invoice. The standing appointments are already on the calendar.
- No setup fee
- Cancel anytime
Job reports
One call, all the way to Paid.
Eight steps. You make one decision from the van; the rest moves on its own.
Missed call, answered
The AI picks up when your hands are wet, says the call is recorded and that it’s your automated assistant, and takes what’s wanted.
Address and area checked
It takes the address and turns down places outside your service area.
The office confirms
A new clean or a moved one is a request, not a booking. You get a bell and a text; the customer hears you’ll confirm.
A free crew
A crew already on a clean is refused, with travel time between houses counted.
The crew is told
The cleaner on that job gets a text with the change. Nobody rings anybody.
Crew texts DONE
One word from the door closes it. No app, no login.
Invoice created
The clean at the rate you set, with a pay-link. Standing customers get theirs the same way, every time.
Office sees Paid
The invoice turns Paid on the clean. Nobody chases it.
✓ No setup fee✓ Cancel anytime
“Can you do Friday instead?” is the call that breaks a cleaning company.
Not because it’s hard, but because it arrives while you’re in a house, gets written on a hand, and the crew finds out on the doorstep. Here it is as a request, start to finish.
10:12 · Caller
A regular rings
“It’s Dana at 12 Orchard Close — can you do Friday instead of Thursday this week?” The AI knows the address from the record.
10:12 · Your AI
Taken as a request, not moved
It takes the change and the preferred time and says the office will confirm. It does not move the clean itself.
12:30 · Office
You say yes from the van
Needs attention shows the request. You confirm it; a free crew for Friday is assigned, travel time counted.
12:31 · BittaFlow
Customer and crew each get a text
Dana gets “Friday 2pm, confirmed”. The cleaner on that job gets the change. Both in the wording you approved once.
Fri 14:05 · Technician
DONE from the door
One word closes it. The invoice goes out with a pay-link, and next Thursday is still Thursday on the calendar.
The AI never moves, cancels or books a clean on its own. It takes the request; the office confirms; the texts go in your words.
On the record
12 Orchard Close · weekly clean
- Requested
- 10:12 · by phone · AI
- Confirmed
- 12:30 · office
- Crew told
- 12:31 · text
- Invoice
- #1188 · Paid Friday
Home services / review drafts
Review drafts for home services.
Suggested wording for client feedback. These are examples awaiting approval, not published customer endorsements.
“Most of our calls come while we're working at someone's house. The text back gives the customer a way to send the problem and their address. The office can pick it up without waiting for us to listen to voicemail.”
“We can send the priced options to the customer's phone while we're on site. They can choose the work, sign and pay the deposit from the link. The office can see what was agreed before booking the job.”
“The job details are there for the technician, and the office can see the status without ringing them. When the work is marked done, the invoice and payment link follow the job instead of becoming another task to remember.”
A Wednesday at a six-van plumbing and HVAC company
One person in the office, six technicians on the road, and the phone ringing while all of them are under a sink.
Nobody rang a technician to ask where they were, and nothing priced on site missed the invoice.
- 7:55The missed callNobody can pick up. The caller gets a text back within seconds, replies with the problem and the address, and asks for an open slot — a request the office confirms.
- 8:30Nearest free technicianThe address was picked from Google, so the job lands on the map. “Any available” sends it to the closest technician who is free, and they are texted a link to the job.
- 9:10The customer knows who is comingThey are texted when the technician is on the way, and again when a job before theirs runs late.
- 11:45A quote signed on siteThe boiler needs replacing. Three priced options from the price book go to the customer’s phone; they pick the middle one, sign with a finger and pay the deposit.
- 15:20DONE raises the invoiceThe technician texts DONE. The booked work and the extra part priced on site become the invoice, the pay-link goes out, and the technician’s share lands on their balance.
- 15:40Rating, review, next visitThe customer rates the technician, a Google review request follows, and the annual service is one tap away on their page.
A composite day written to show how the software handles the work — not a customer story. The business is made up; every step is something the product does today.
What do missed calls cost you?
Move the sliders. Every number is yours.
416 missed calls / year
$26,624
a year, booked by whoever picked up.
It’s an estimate, not a promise of what you’ll earn. Every number in it is one you typed.
Start 3-day free trialPick a plan. Start with three days free.
Small Team
1 location · 5 users
$149/month
or $124/mo paid yearly · no setup fee
Start here. The AI receptionist, the jobs side and invoices. You set it up yourself.
What you get
- Everything in Solo
- 1,000 SMS and 1,000 WhatsApp messages a month
- SMS and WhatsApp marketing campaigns
Add-ons already includedworth $67/mo on their own
✓ 3-day free trial✓ Cancel anytime
Set it up in an afternoon.
Three steps, then the next call runs the flow.
A few things you might be wondering.
Answered here so you can decide without a sales call.
A regular rings to move a day. Does the AI just move it?
No. It takes the change as a request — which clean, which day, what time suits — and tells the customer the office will confirm. The request waits on your list until someone says yes. Then the customer and the cleaner on that job each get a text.
Does it quote prices?
It says only the prices you typed in — an hourly rate, a flat first clean — and never a total for work it hasn’t seen. A move-out or a big house it takes as a request and says you’ll confirm a price.
Does it know my regulars?
If the number is on the record, it has the customer and the address. It still takes what they ask for as a request rather than acting on it.
Do standing weekly cleans get invoiced every time?
Yes. Each visit is a job on the calendar; DONE from the door raises that visit’s invoice with a pay-link, the same way every week.
Does the AI book the job on its own?
No. It takes the problem, the address and a preferred time as a request, and tells the caller the office will confirm. The request waits on your jobs list until someone in the office confirms it.
What if the caller is outside my area?
It checks the address against the service areas you set and tells the caller you don’t cover it, instead of taking a request you can’t keep.
What stops a job going to a technician who is already busy?
Every way of assigning a job checks the same rule: the technician is active, working those hours and not on another job, with your travel time between jobs counted. If it clashes, the office is asked first and can still choose “Assign anyway”.
How do I know nothing is stuck?
Needs attention lists requests unconfirmed for two hours, jobs today or tomorrow with no technician, jobs handed back, DONE jobs with no price or no invoice, invoices not sent, and customer texts that failed.
Does it work with Google Calendar?
Jobs are copied to your Google Calendar, and busy events in your Google Calendar block those times in BittaFlow — the AI, the website and the office cannot book over them. Each team member connects their own Google account; moving a job inside Google does not move it here, so reschedule in BittaFlow.
Can the phone bill run away from me?
No. Minutes stop at your plan’s allowance — callers past it are asked to leave a message and the office is told. If you’d rather keep answering, you set a ceiling yourself and minutes above the allowance are $0.50 each, never more than the ceiling you typed.
Does the caller know it’s an AI, and is the call recorded?
Yes to both, and it says so first: “This call is recorded. You’re speaking with <your business>’s automated assistant.” You can add a sentence to that line in settings; you can’t remove it. If a caller asks whether they’re talking to a person, it says it isn’t and carries on.
What’s included in the trial, and what does it cost afterward?
The trial is the Small Team plan for 3 days. A card goes on file but nothing is charged until the trial ends; then it is $149 a month with no setup fee, cancel any time.
The next call from someone’s kitchen can end at Paid.
Three days free, no setup fee, minutes that stop where you say. Ring the demo first if you want to hear it.
No setup fee on Small Team. $149/month after the 3-day trial. Cancel anytime.
Not heard it yet? Have the AI call you first.
Rather talk to a person first? Book a 15-minute call.
Book the 15-minute call
Step 1 of 2How many cleaners do you have?
No obligation and no card. If it is not a fit we will say so on the call.
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