for ElectriciansA breaker that keeps tripping.
A request with the address.
Sparks mean 911 first, every time.
The AI answers while you’re in a ceiling void, says it’s recorded and that it’s your automated assistant, and takes the fault and the address as a request. Your office confirms. If the caller says smoke, sparks or a burning smell, it reads the fire line first and rings your on-call number. DONE from the job raises the invoice.
- No setup fee
- Cancel anytime
BittaFlow AI
Thursday · 7:10 pm · in a ceiling void
Saved to the customer record
Tripping breaker · 27 Hawthorn Drive
- ✓Request for tomorrow · office to confirm
- ✓No burning, sparks or smoke reported
- ✓Call recording and summary saved
- We call you, usually within a working day
- On the number you give us, at a time that suits the job you are on.
- Fifteen minutes, about your calls and jobs
- What happens to a call nobody catches now, and what would happen instead.
- Nothing happens until you say so
- No card and no contract on the call.
Give it a ring
Ring it like a homeowner whose kitchen lights keep flickering. Then say the word “sparks” and hear what changes.
+1 (251) 862-1892Try asking it:
- · Half the sockets in the kitchen are dead and the breaker won’t stay on. Can someone come tomorrow?
- · How much to fit an EV charger?
- · There’s a burning smell from the fuse box — what do I do?
- · Am I talking to a real person?
On a laptop?
AI receptionist
Answered on the first ring.
✓ Answered by your AI receptionist · first ring
Live transcriptYour business
Jamie
The breaker keeps tripping and half the kitchen is dead. Can someone come out?
AI receptionist
I can request tomorrow at 8:30 — the office will text to confirm.
Your job calendar
A request while they talk.
TomorrowYour business
SMS to Jamie R.
We have your request for 8:30 tomorrow. We’ll text when it’s confirmed.
✓ Delivered
While you work
It notices — and gets it ready.
Noticed
A homeowner is due a service
Noticed
Invoice #1042 is 14 days overdue
Noticed
Your campaign needs a fresh reply
Calls, Jobs
Invoices
What’s stuck shows up in one list.
Needs attention lists the urgent callback nobody cleared, the request nobody confirmed, the job with no electrician, and the DONE with no invoice.
- No setup fee
- Cancel anytime
Job reports
One call, all the way to Paid.
Eight steps. The office makes one decision; the rest moves on its own.
Missed call, answered
The AI picks up when you’re up a ladder, says the call is recorded and that it’s your automated assistant, and takes the fault.
Address and area checked
It takes the address and turns down places outside your service area.
The office confirms
A request, not a booking, and no price beyond the call-out you set. Smoke, sparks or a burning smell ring your on-call number instead, after the fire line.
A free electrician
An electrician already on a job is refused, with travel time between jobs counted.
Electrician texts DONE
One word from the driveway closes it. No app, no login.
Invoice created
Call-out plus the work priced on site, with a pay-link.
Customer pays
From the link on their phone, without an account.
Office sees Paid
The invoice turns Paid on the job. Nobody chases it.
✓ No setup fee✓ Cancel anytime
“There are sparks coming from the socket” is not a request.
Most calls become a request the office confirms. A few are a building someone needs to leave, and the AI is built to hear the difference in the first sentence, not after taking the address.
19:10 · Caller
The caller says the word
“Sparks”, “smoke”, “burning smell”, “flames” — any of them stops the normal script. So does water near sockets or the panel.
19:10 · Your AI
The fire line, read as written
Leave the building and call 911 now. It doesn’t ask them to flip the main switch, guess the fault, or say it’s safe to stay.
19:11 · BittaFlow
Your on-call number rings
The number you set for emergencies, while the caller is still on the line.
19:12 · Office
No answer? An urgent callback is logged
The caller is asked to leave a message. The callback sits at the top of Needs attention until someone clears it.
Next day · Technician
The repair is still a request
Once the fire department has been, the visit goes on the list like any other: the office confirms, a free electrician is assigned, DONE raises the invoice.
The words that trigger the fire line and the line itself are the product’s, not a setting, and you can’t switch them off. You add your on-call number once.
On the record
Urgent callback · 19:10
- Reason
- Sparks from a kitchen socket
- Caller told
- Leave the building · call 911
- On-call rang
- 19:11 · no answer
- Recording
- Saved with the call
Home services / review drafts
Review drafts for home services.
Suggested wording for client feedback. These are examples awaiting approval, not published customer endorsements.
“Most of our calls come while we're working at someone's house. The text back gives the customer a way to send the problem and their address. The office can pick it up without waiting for us to listen to voicemail.”
“We can send the priced options to the customer's phone while we're on site. They can choose the work, sign and pay the deposit from the link. The office can see what was agreed before booking the job.”
“The job details are there for the technician, and the office can see the status without ringing them. When the work is marked done, the invoice and payment link follow the job instead of becoming another task to remember.”
A Wednesday at a six-van plumbing and HVAC company
One person in the office, six technicians on the road, and the phone ringing while all of them are under a sink.
Nobody rang a technician to ask where they were, and nothing priced on site missed the invoice.
- 7:55The missed callNobody can pick up. The caller gets a text back within seconds, replies with the problem and the address, and asks for an open slot — a request the office confirms.
- 8:30Nearest free technicianThe address was picked from Google, so the job lands on the map. “Any available” sends it to the closest technician who is free, and they are texted a link to the job.
- 9:10The customer knows who is comingThey are texted when the technician is on the way, and again when a job before theirs runs late.
- 11:45A quote signed on siteThe boiler needs replacing. Three priced options from the price book go to the customer’s phone; they pick the middle one, sign with a finger and pay the deposit.
- 15:20DONE raises the invoiceThe technician texts DONE. The booked work and the extra part priced on site become the invoice, the pay-link goes out, and the technician’s share lands on their balance.
- 15:40Rating, review, next visitThe customer rates the technician, a Google review request follows, and the annual service is one tap away on their page.
A composite day written to show how the software handles the work — not a customer story. The business is made up; every step is something the product does today.
What do missed calls cost you?
Move the sliders. Every number is yours.
468 missed calls / year
$59,904
a year, booked by whoever picked up.
It’s an estimate, not a promise of what you’ll earn. Every number in it is one you typed.
Start 3-day free trialPick a plan. Start with three days free.
Small Team
1 location · 5 users
$149/month
or $124/mo paid yearly · no setup fee
Start here. The AI receptionist, the jobs side and invoices. You set it up yourself.
What you get
- Everything in Solo
- 1,000 SMS and 1,000 WhatsApp messages a month
- SMS and WhatsApp marketing campaigns
Add-ons already includedworth $67/mo on their own
✓ 3-day free trial✓ Cancel anytime
Set it up in an afternoon.
Three steps, then the next call runs the flow.
A few things you might be wondering.
Answered here so you can decide without a sales call.
What does it say when someone reports sparks or a burning smell?
A fixed line, before anything else: if there’s smoke, sparks or flames, leave the building and call 911 now. Then it rings your on-call number; if nobody picks up it logs an urgent callback and tells the caller to leave a message. It never tells anyone to flip the main switch, never guesses the fault, and never says it is safe to stay.
And water near the fuse box?
Its own line: stay out of the water, don’t touch any switches, turn the main breaker off only if you can reach it safely, and call 911 if anything is smoking or sparking. Then the on-call number, the same as above.
Does it quote an EV charger or a panel upgrade?
No. It says your call-out if you’ve set one and that the electrician prices the job on site — a charger depends on the board and the run, and it says so. It never invents a number.
Can it tell a tripping breaker from an emergency?
It listens for the hazard words — sparks, smoke, burning, flames, water near electrics. Without them, a tripping breaker or dead sockets is a request with the address and the fault as described, for the office to confirm. It does not diagnose and it does not talk the caller through anything on live equipment.
Does the AI book the job on its own?
No. It takes the problem, the address and a preferred time as a request, and tells the caller the office will confirm. The request waits on your jobs list until someone in the office confirms it.
What if the caller is outside my area?
It checks the address against the service areas you set and tells the caller you don’t cover it, instead of taking a request you can’t keep.
What stops a job going to a technician who is already busy?
Every way of assigning a job checks the same rule: the technician is active, working those hours and not on another job, with your travel time between jobs counted. If it clashes, the office is asked first and can still choose “Assign anyway”.
How do I know nothing is stuck?
Needs attention lists requests unconfirmed for two hours, jobs today or tomorrow with no technician, jobs handed back, DONE jobs with no price or no invoice, invoices not sent, and customer texts that failed.
Does it work with Google Calendar?
Jobs are copied to your Google Calendar, and busy events in your Google Calendar block those times in BittaFlow — the AI, the website and the office cannot book over them. Each team member connects their own Google account; moving a job inside Google does not move it here, so reschedule in BittaFlow.
Can the phone bill run away from me?
No. Minutes stop at your plan’s allowance — callers past it are asked to leave a message and the office is told. If you’d rather keep answering, you set a ceiling yourself and minutes above the allowance are $0.50 each, never more than the ceiling you typed.
I run Google Local Services Ads. Does this change what Google charges me?
Not down. Since 1 October 2026 Google charges for a business-hours call that rings out past 20 seconds, and an answered call is a charged lead too. What changes is what you get for the charge: a request with the address and the problem on your list, instead of a missed call you paid for. Google also says missed calls hurt your responsiveness ranking; we can’t tell you by how much.
Does the caller know it’s an AI, and is the call recorded?
Yes to both, and it says so first: “This call is recorded. You’re speaking with <your business>’s automated assistant.” You can add a sentence to that line in settings; you can’t remove it. If a caller asks whether they’re talking to a person, it says it isn’t and carries on.
What’s included in the trial, and what does it cost afterward?
The trial is the Small Team plan for 3 days. A card goes on file but nothing is charged until the trial ends; then it is $149 a month with no setup fee, cancel any time.
The next tripping breaker can end at Paid.
Three days free, no setup fee, minutes that stop where you say. Ring the demo first if you want to hear it.
No setup fee on Small Team. $149/month after the 3-day trial. Cancel anytime.
Not heard it yet? Have the AI call you first.
Rather talk to a person first? Book a 15-minute call.
Book the 15-minute call
Step 1 of 2How many electricians do you run?
No obligation and no card. If it is not a fit we will say so on the call.
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