The AI takes the call and the address as a request, says your company name and where you are, and never quotes a price it hasn’t seen. A car trapped or a door stuck open rings your on-call number. DONE from the job raises the invoice.
BittaFlow AI
Monday · 7:12 am · everyone on a job
Saved to the customer record
Door stuck · 9 Juniper Court
Ring it like a homeowner whose door won’t open with the car inside. Hear it take the address and tell you the office will confirm.
+1 (251) 862-1892Try asking it:
On a laptop?
AI receptionist
✓ Answered by your AI receptionist · first ring
Live transcriptYour business
Jamie
My garage door won’t open. Can someone come out?
AI receptionist
I can request tomorrow at 8:30 — the office will text to confirm.
Your job calendar
TomorrowYour business
SMS to Jamie R.
We have your request for 8:30 tomorrow. We’ll text when it’s confirmed.
✓ Delivered
While you work
Noticed
A homeowner is due a service
Noticed
Invoice #1042 is 14 days overdue
Noticed
Your campaign needs a fresh reply
What is stuck shows up in one list.
Needs attention lists the request nobody confirmed, the job with no technician and the DONE with no invoice.
Job reports
Eight steps. The office makes one decision; the rest moves on its own.
The AI picks up when you can’t, says the call is recorded and that it’s your automated assistant, and takes the problem.
It takes the job address and turns down places outside your service area.
It takes a request, not a booking. You get a bell (and a text, if you’ve set a number); the caller hears the office will confirm. Emergencies ring your on-call number instead.
A busy technician is refused, with travel time between jobs counted.
One word from the job closes it. No app, no login.
The job’s price plus extras priced on site, with a pay-link.
From the link on their phone, without an account.
The invoice turns Paid on the job. Nobody chases it.
✓ No setup fee✓ Cancel anytime
The bait-price call centres quote $39 and send whoever is nearest. Your page says your name, your town and the truth: the technician prices it on site.
A call centre with a local-looking number
Summit Garage Doors · your AI
07:12 · Caller
A snapped spring, a car inside, and the first question is always what it costs.
07:12 · Your AI
It says your company name and where you are, your call-out fee if you’ve set one, and that pricing happens on site.
07:13 · Office
It sees the address and the symptom, assigns a free technician, and the caller gets a text saying it’s in.
10:20 · Technician
The technician texts DONE with the price and the parts. The invoice goes out with the pay-link.
The AI never quotes a price it hasn’t seen. Regulators have warned homeowners about the $39 call; being the company that doesn’t make it is the whole pitch.
On the record
Invoice #1042 · 48 Palo Verde Dr
Home services / review drafts
Suggested wording for client feedback. These are examples awaiting approval, not published customer endorsements.
“Most of our calls come while we're working at someone's house. The text back gives the customer a way to send the problem and their address. The office can pick it up without waiting for us to listen to voicemail.”
“We can send the priced options to the customer's phone while we're on site. They can choose the work, sign and pay the deposit from the link. The office can see what was agreed before booking the job.”
“The job details are there for the technician, and the office can see the status without ringing them. When the work is marked done, the invoice and payment link follow the job instead of becoming another task to remember.”
One person in the office, six technicians on the road, and the phone ringing while all of them are under a sink.
Nobody rang a technician to ask where they were, and nothing priced on site missed the invoice.
A composite day written to show how the software handles the work — not a customer story. The business is made up; every step is something the product does today.
Move the sliders. Every number is yours.
520 missed calls / year
$54,080
a year, booked by whoever picked up.
It’s an estimate, not a promise of what you’ll earn. Every number in it is one you typed.
Start 3-day free trialSmall Team
1 location · 5 users
$149/month
or $124/mo paid yearly · no setup fee
Start here. The AI receptionist, the jobs side and invoices. You set it up yourself.
What you get
Add-ons already includedworth $67/mo on their own
✓ 3-day free trial✓ Cancel anytime

Three steps, then the next call runs the flow.
Answered here so you can decide without a sales call.
Because a low price on the phone is the signature of the fake-local call centres regulators keep warning homeowners about. It says what you set — your company name, where you are, your call-out fee if you’ve given it one — and that the technician prices the job on site.
No. It takes the problem, the address and a preferred time as a request, and tells the caller the office will confirm. The request waits on your jobs list until someone in the office confirms it.
It checks the address against the service areas you set and tells the caller you don’t cover it, instead of taking a request you can’t keep.
Every way of assigning a job checks the same rule: the technician is active, working those hours and not on another job, with your travel time between jobs counted. If it clashes, the office is asked first and can still choose “Assign anyway”.
Needs attention lists requests unconfirmed for two hours, jobs today or tomorrow with no technician, jobs handed back, DONE jobs with no price or no invoice, invoices not sent, and customer texts that failed.
Jobs are copied to your Google Calendar, and busy events in your Google Calendar block those times in BittaFlow — the AI, the website and the office cannot book over them. Each team member connects their own Google account; moving a job inside Google does not move it here, so reschedule in BittaFlow.
The AI stops taking details and reads a fixed line: leave the building and ring 911 or your gas company first. Then it rings your on-call number; if nobody picks up it logs an urgent callback and tells the caller to leave a message. It never says it is safe to stay, guesses the cause, or promises a technician is on the way.
No. Minutes stop at your plan’s allowance — callers past it are asked to leave a message and the office is told. If you’d rather keep answering, you set a ceiling yourself and minutes above the allowance are $0.50 each, never more than the ceiling you typed.
Not down. Since 1 October 2026 Google charges for a business-hours call that rings out past 20 seconds, and an answered call is a charged lead too. What changes is what you get for the charge: a request with the address and the problem on your list, instead of a missed call you paid for. Google also says missed calls hurt your responsiveness ranking; we can’t tell you by how much.
Yes to both, and it says so first: “This call is recorded. You’re speaking with <your business>’s automated assistant.” You can add a sentence to that line in settings; you can’t remove it. If a caller asks whether they’re talking to a person, it says it isn’t and carries on.
The trial is the Small Team plan for 3 days. A card goes on file but nothing is charged until the trial ends; then it is $149 a month with no setup fee, cancel any time.
Three days free, no setup fee, minutes that stop where you say. Ring the demo first if you want to hear it.
No setup fee on Small Team. $149/month after the 3-day trial. Cancel anytime.
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Step 1 of 2How many technicians do you run?
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