The AI answers while your technicians are in crawl spaces, says it’s recorded and that it’s your automated assistant, and takes the address and the problem as a request. The office confirms. Every treated address goes on the record with its next visit. DONE from the driveway raises the invoice.
BittaFlow AI
Friday · 6:05 pm · last job of the day
Saved to the customer record
Wasp nest · 9 Larkspur Lane
Ring it like a homeowner who just found a wasp nest over the door. Hear it take the address and tell you the office will confirm.
+1 (251) 862-1892Try asking it:
On a laptop?
AI receptionist
✓ Answered by your AI receptionist · first ring
Live transcriptYour business
Jamie
There’s a wasp nest over my door. Can someone come today?
AI receptionist
I can request tomorrow at 8:30 — the office will text to confirm.
Your job calendar
TomorrowYour business
SMS to Jamie R.
We have your request for 8:30 tomorrow. We’ll text when it’s confirmed.
✓ Delivered
While you work
Noticed
A homeowner is due a service
Noticed
Invoice #1042 is 14 days overdue
Noticed
Your campaign needs a fresh reply
The quarterly nobody rang about shows up on time.
Needs attention lists the request nobody confirmed, the visit with no technician, and the DONE with no invoice. The recurring visits are already on the calendar.
Job reports
Eight steps. The office makes one decision; the rest moves on its own, and the next visit sets itself.
The AI picks up when you’re under a house, says the call is recorded and that it’s your automated assistant, and takes the problem.
It takes the address and turns down places outside your service area.
A request, not a booking. You get a bell (and a text, if you’ve set a number); the homeowner hears the office will confirm.
A technician already on a job is refused, with travel time between jobs counted.
One word from the driveway closes it. No app, no login.
The visit at the price you set, with a pay-link.
From the link on their phone, without an account.
Paid shows on the job, and the address carries its interval — 90 days, or what you set — to the next reminder.
✓ No setup fee✓ Cancel anytime
The panic call gets answered. Then the address goes on the record with its interval, and the next visit starts with a reminder from you instead of a lapse nobody noticed until April.
Day 1 · Technician
The one-off closes from the driveway. Invoice and pay-link go out. The technician types what was found, and it stays on the record.
Day 1 · BittaFlow
Quarterly, bi-monthly, or whatever you set for that customer. If they said yes to a plan, the next visit is already on the calendar.
Day 60 · BittaFlow
A text, 30 days before: the treatment at 9 Larkspur Lane is due. Reply or ring to confirm the week.
Day 62 · Caller
Either way it lands on the list with the customer and the address already on it. If nothing comes back, the visit is still on the calendar and the office rings before it.
Day 90 · Office
A free technician, travel time counted. The cycle sets the next date on its own.
and the cycle starts again
Next visit
Jan 2027
On the record
9 Larkspur Lane · quarterly
The reminder is the product’s own recurring-service text; the interval and the wording are yours. A plan bills monthly and books its visit every N months on its own; the AI doesn’t pitch one to a caller.
Home services / review drafts
Suggested wording for client feedback. These are examples awaiting approval, not published customer endorsements.
“Most of our calls come while we're working at someone's house. The text back gives the customer a way to send the problem and their address. The office can pick it up without waiting for us to listen to voicemail.”
“We can send the priced options to the customer's phone while we're on site. They can choose the work, sign and pay the deposit from the link. The office can see what was agreed before booking the job.”
“The job details are there for the technician, and the office can see the status without ringing them. When the work is marked done, the invoice and payment link follow the job instead of becoming another task to remember.”
One person in the office, six technicians on the road, and the phone ringing while all of them are under a sink.
Nobody rang a technician to ask where they were, and nothing priced on site missed the invoice.
A composite day written to show how the software handles the work — not a customer story. The business is made up; every step is something the product does today.
Move the sliders. Every number is yours.
520 missed calls / year
$39,520
a year, booked by whoever picked up.
It’s an estimate, not a promise of what you’ll earn. Every number in it is one you typed.
Start 3-day free trialSmall Team
1 location · 5 users
$149/month
or $124/mo paid yearly · no setup fee
Start here. The AI receptionist, the jobs side and invoices. You set it up yourself.
What you get
Add-ons already includedworth $67/mo on their own
✓ 3-day free trial✓ Cancel anytime

Three steps, then the next call runs the flow.
Answered here so you can decide without a sales call.
Yes. Every treated address stays on the record with the interval you set, and a reminder text goes out in your wording before it’s due. The visit is on the calendar either way, so a customer who doesn’t reply still gets a call from the office before the date, not a lapse.
It says only the prices you typed in — a one-off, a plan — and never a total for work it hasn’t seen. For a termite job or anything that needs an inspection, it says so and takes the request.
The AI stops, tells them to hang up and call 911 now, and does not take the job until they’ve heard that. That rule is the product’s, above everything you set.
Only what the technician types when they text DONE. That note stays on the address, so the next visit starts from it.
No. It takes the problem, the address and a preferred time as a request, and tells the caller the office will confirm. The request waits on your jobs list until someone in the office confirms it.
It checks the address against the service areas you set and tells the caller you don’t cover it, instead of taking a request you can’t keep.
Every way of assigning a job checks the same rule: the technician is active, working those hours and not on another job, with your travel time between jobs counted. If it clashes, the office is asked first and can still choose “Assign anyway”.
Needs attention lists requests unconfirmed for two hours, jobs today or tomorrow with no technician, jobs handed back, DONE jobs with no price or no invoice, invoices not sent, and customer texts that failed.
Jobs are copied to your Google Calendar, and busy events in your Google Calendar block those times in BittaFlow — the AI, the website and the office cannot book over them. Each team member connects their own Google account; moving a job inside Google does not move it here, so reschedule in BittaFlow.
No. Minutes stop at your plan’s allowance — callers past it are asked to leave a message and the office is told. If you’d rather keep answering, you set a ceiling yourself and minutes above the allowance are $0.50 each, never more than the ceiling you typed.
Not down. Since 1 October 2026 Google charges for a business-hours call that rings out past 20 seconds, and an answered call is a charged lead too. What changes is what you get for the charge: a request with the address and the problem on your list, instead of a missed call you paid for. Google also says missed calls hurt your responsiveness ranking; we can’t tell you by how much.
Yes to both, and it says so first: “This call is recorded. You’re speaking with <your business>’s automated assistant.” You can add a sentence to that line in settings; you can’t remove it. If a caller asks whether they’re talking to a person, it says it isn’t and carries on.
The trial is the Small Team plan for 3 days. A card goes on file but nothing is charged until the trial ends; then it is $149 a month with no setup fee, cancel any time.
Three days free, no setup fee, minutes that stop where you say. Ring the demo first if you want to hear it.
No setup fee on Small Team. $149/month after the 3-day trial. Cancel anytime.
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