For pest control companies

Wasps by the front door.
A request with the address.
The quarterly remembers itself.

The AI answers while your technicians are in crawl spaces, says it’s recorded and that it’s your automated assistant, and takes the address and the problem as a request. The office confirms. Every treated address goes on the record with its next visit. DONE from the driveway raises the invoice.

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BittaFlow AI

Friday · 6:05 pm · last job of the day

Saved to the customer record

Wasp nest · 9 Larkspur Lane

  • ✓Request for tomorrow · office to confirm
  • ✓Address inside your service area
  • ✓Call recording and summary saved

Give it a ring

Ring it like a homeowner who just found a wasp nest over the door. Hear it take the address and tell you the office will confirm.

+1 (251) 862-1892

Try asking it:

  • · There’s a wasp nest above my front door. Can someone come today?
  • · Do you do quarterly treatments, and what do they cost?
  • · I think there’s something in the attic — how soon can you look?
  • · Am I talking to a real person?

On a laptop?

AI receptionist

Answered on the first ring.

JRJamie R.Incoming call · 9:42 am● Live

✓ Answered by your AI receptionist · first ring

Live transcriptYour business

Jamie

There’s a wasp nest over my door. Can someone come today?

AI receptionist

I can request tomorrow at 8:30 — the office will text to confirm.

Your job calendar

A request while they talk.

TomorrowYour business

8:00
Quarterly · exterior30 min · Confirmed
8:30
Jamie R. · Request from AIOffice to confirm
9:00
Wasp nest30 min · Confirmed

SMS to Jamie R.

We have your request for 8:30 tomorrow. We’ll text when it’s confirmed.

✓ Delivered

While you work

It notices — and gets it ready.

Noticed

A homeowner is due a service

→Reminder texts drafted · waiting for your OK

Noticed

Invoice #1042 is 14 days overdue

→Friendly reminder sent

Noticed

Your campaign needs a fresh reply

→A new draft is ready

Calls, Jobs
Invoices

The quarterly nobody rang about shows up on time.

Needs attention lists the request nobody confirmed, the visit with no technician, and the DONE with no invoice. The recurring visits are already on the calendar.

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app.bittaflow.com/business/job-reports

Job reports

Needs attention · 4TimesheetsJob costingCancelled jobs
Request from the AI receptionist not confirmed for 2 hCeiling leak · 14 Ash GroveThe customer was told the office would confirm.Request
Nobody is assigned and it is tomorrowWater heater check · Hollis RdPick a technician on the dispatch board.Unassigned
The technician handed this job backOutside tap · 3 Mill LaneReassign it from the dispatch board.Handed back
Done, but there is no price on the jobBlocked drain · 9 Rye CloseSet the price or add the extras, then raise the invoice.Not invoiced

One call, all the way to Paid.

Eight steps. The office makes one decision; the rest moves on its own, and the next visit sets itself.

Missed call, answered

The AI picks up when you’re under a house, says the call is recorded and that it’s your automated assistant, and takes the problem.

Address and area checked

It takes the address and turns down places outside your service area.

The office confirms

A request, not a booking. You get a bell (and a text, if you’ve set a number); the homeowner hears the office will confirm.

A free technician

A technician already on a job is refused, with travel time between jobs counted.

Technician texts DONE

One word from the driveway closes it. No app, no login.

Invoice created

The visit at the price you set, with a pay-link.

Customer pays

From the link on their phone, without an account.

Next visit on the record

Paid shows on the job, and the address carries its interval — 90 days, or what you set — to the next reminder.

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✓ No setup fee✓ Cancel anytime

A schedule with emergencies in it

The wasp nest is one visit. The quarterly is the business.

The panic call gets answered. Then the address goes on the record with its interval, and the next visit starts with a reminder from you instead of a lapse nobody noticed until April.

  1. Day 1 · Technician

    Nest treated, DONE texted

    The one-off closes from the driveway. Invoice and pay-link go out. The technician types what was found, and it stays on the record.

  2. Day 1 · BittaFlow

    The address gets an interval

    Quarterly, bi-monthly, or whatever you set for that customer. If they said yes to a plan, the next visit is already on the calendar.

  3. Day 60 · BittaFlow

    A reminder in your wording

    A text, 30 days before: the treatment at 9 Larkspur Lane is due. Reply or ring to confirm the week.

  4. Day 62 · Caller

    The customer replies, or rings

    Either way it lands on the list with the customer and the address already on it. If nothing comes back, the visit is still on the calendar and the office rings before it.

  5. Day 90 · Office

    Confirmed, treated, DONE again

    A free technician, travel time counted. The cycle sets the next date on its own.

    and the cycle starts again

Next visit

Jan 2027

On the record

9 Larkspur Lane · quarterly

Jan 2027
Last visit
31 Oct 2026 · wasp nest + exterior
Interval
90 days
Reminder
Text · 30 days before
Invoice
#3104 · Paid

The reminder is the product’s own recurring-service text; the interval and the wording are yours. A plan bills monthly and books its visit every N months on its own; the AI doesn’t pitch one to a caller.

Home services / review drafts

Review drafts for home services.

Suggested wording for client feedback. These are examples awaiting approval, not published customer endorsements.

Words from the teams behind the work.

Draft · client approval pending
“Most of our calls come while we're working at someone's house. The text back gives the customer a way to send the problem and their address. The office can pick it up without waiting for us to listen to voicemail.”
Client name to confirmMissed-call text back
Draft · client approval pending
“We can send the priced options to the customer's phone while we're on site. They can choose the work, sign and pay the deposit from the link. The office can see what was agreed before booking the job.”
Client name to confirmQuotes, signatures & deposits
Draft · client approval pending
“The job details are there for the technician, and the office can see the status without ringing them. When the work is marked done, the invoice and payment link follow the job instead of becoming another task to remember.”
Client name to confirmDispatch & invoicing
Illustrative example

A Wednesday at a six-van plumbing and HVAC company

One person in the office, six technicians on the road, and the phone ringing while all of them are under a sink.

Nobody rang a technician to ask where they were, and nothing priced on site missed the invoice.

  1. 7:55The missed callNobody can pick up. The caller gets a text back within seconds, replies with the problem and the address, and asks for an open slot — a request the office confirms.
  2. 8:30Nearest free technicianThe address was picked from Google, so the job lands on the map. “Any available” sends it to the closest technician who is free, and they are texted a link to the job.
  3. 9:10The customer knows who is comingThey are texted when the technician is on the way, and again when a job before theirs runs late.
  4. 11:45A quote signed on siteThe boiler needs replacing. Three priced options from the price book go to the customer’s phone; they pick the middle one, sign with a finger and pay the deposit.
  5. 15:20DONE raises the invoiceThe technician texts DONE. The booked work and the extra part priced on site become the invoice, the pay-link goes out, and the technician’s share lands on their balance.
  6. 15:40Rating, review, next visitThe customer rates the technician, a Google review request follows, and the annual service is one tap away on their page.

A composite day written to show how the software handles the work — not a customer story. The business is made up; every step is something the product does today.

What do missed calls cost you?

Move the sliders. Every number is yours.

10
$190
40%

520 missed calls / year

$39,520

a year, booked by whoever picked up.

It’s an estimate, not a promise of what you’ll earn. Every number in it is one you typed.

Start 3-day free trial

Pick a plan. Start with three days free.

Small Team

1 location · 5 users

$149/month

or $124/mo paid yearly · no setup fee

Start here. The AI receptionist, the jobs side and invoices. You set it up yourself.

AI receptionist included120 call minutes + 750 AI replies a month

What you get

  • Everything in Solo
  • 1,000 SMS and 1,000 WhatsApp messages a month
  • SMS and WhatsApp marketing campaigns

Add-ons already includedworth $67/mo on their own

✓ SMS & WhatsApp marketing $19✓ Email marketing $29✓ AI reply assistant $19

✓ 3-day free trial✓ Cancel anytime

Pest control technician treating the outside of a house

Set it up in an afternoon.

Three steps, then the next call runs the flow.

1Services, prices and service areasOne-offs, plans, what each costs, and where you go.
2Calls and calendarWhen the AI answers. Jobs copy to Google Calendar; your Google busy time blocks slots.
3Technicians, travel time and intervalsAdd your crew, the minutes between jobs, and how often each plan comes round.

A few things you might be wondering.

Answered here so you can decide without a sales call.

Does it remember quarterlies?

Yes. Every treated address stays on the record with the interval you set, and a reminder text goes out in your wording before it’s due. The visit is on the calendar either way, so a customer who doesn’t reply still gets a call from the office before the date, not a lapse.

Can it quote a quarterly plan on the phone?

It says only the prices you typed in — a one-off, a plan — and never a total for work it hasn’t seen. For a termite job or anything that needs an inspection, it says so and takes the request.

What if someone’s been stung and is having trouble breathing?

The AI stops, tells them to hang up and call 911 now, and does not take the job until they’ve heard that. That rule is the product’s, above everything you set.

Does it know what the technician found?

Only what the technician types when they text DONE. That note stays on the address, so the next visit starts from it.

Does the AI book the job on its own?

No. It takes the problem, the address and a preferred time as a request, and tells the caller the office will confirm. The request waits on your jobs list until someone in the office confirms it.

What if the caller is outside my area?

It checks the address against the service areas you set and tells the caller you don’t cover it, instead of taking a request you can’t keep.

What stops a job going to a technician who is already busy?

Every way of assigning a job checks the same rule: the technician is active, working those hours and not on another job, with your travel time between jobs counted. If it clashes, the office is asked first and can still choose “Assign anyway”.

How do I know nothing is stuck?

Needs attention lists requests unconfirmed for two hours, jobs today or tomorrow with no technician, jobs handed back, DONE jobs with no price or no invoice, invoices not sent, and customer texts that failed.

Does it work with Google Calendar?

Jobs are copied to your Google Calendar, and busy events in your Google Calendar block those times in BittaFlow — the AI, the website and the office cannot book over them. Each team member connects their own Google account; moving a job inside Google does not move it here, so reschedule in BittaFlow.

Can the phone bill run away from me?

No. Minutes stop at your plan’s allowance — callers past it are asked to leave a message and the office is told. If you’d rather keep answering, you set a ceiling yourself and minutes above the allowance are $0.50 each, never more than the ceiling you typed.

I run Google Local Services Ads. Does this change what Google charges me?

Not down. Since 1 October 2026 Google charges for a business-hours call that rings out past 20 seconds, and an answered call is a charged lead too. What changes is what you get for the charge: a request with the address and the problem on your list, instead of a missed call you paid for. Google also says missed calls hurt your responsiveness ranking; we can’t tell you by how much.

Does the caller know it’s an AI, and is the call recorded?

Yes to both, and it says so first: “This call is recorded. You’re speaking with <your business>’s automated assistant.” You can add a sentence to that line in settings; you can’t remove it. If a caller asks whether they’re talking to a person, it says it isn’t and carries on.

What’s included in the trial, and what does it cost afterward?

The trial is the Small Team plan for 3 days. A card goes on file but nothing is charged until the trial ends; then it is $149 a month with no setup fee, cancel any time.

The next wasp nest can end at Paid — and the quarterly after it.

Three days free, no setup fee, minutes that stop where you say. Ring the demo first if you want to hear it.

No setup fee on Small Team. $149/month after the 3-day trial. Cancel anytime.

Not heard it yet? Have the AI call you first.

Rather talk to a person first? Book a 15-minute call.

Book the 15-minute call

Step 1 of 2

How many technicians do you run?

No obligation and no card. If it is not a fit we will say so on the call.

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