for Roofing Companies
Hail on Tuesday.
Sixty calls on Wednesday.
Requests on one list by lunch.
The AI answers while every crew is on a roof, says it’s recorded and that it’s your automated assistant, and takes the address and what’s happening as a request. It never prices a roof it hasn’t seen. Water coming in near the lights gets the safety line first. DONE from the roof raises the invoice.
BittaFlow AI
Wednesday · 7:04 am · the morning after the hail
Saved to the customer record
Storm inspection · 40 Cedar Ridge
- ✓Request · office to confirm
- ✓No water inside · no price quoted
- ✓Call recording and summary saved
- No setup fee
- Cancel anytime
BittaFlow AI
Wednesday · 7:04 am · the morning after the hail
Saved to the customer record
Storm inspection · 40 Cedar Ridge
- ✓Request · office to confirm
- ✓No water inside · no price quoted
- ✓Call recording and summary saved
Give it a ring
Ring it like a homeowner the morning after a hailstorm. Hear it take the address, ask what you can see, and refuse to guess a price.
+1 (251) 862-1892Try asking it:
- · We had hail last night and there are shingles in the yard. Can someone come look?
- · How much is a new roof?
- · Water’s dripping through the light in the bedroom — what do I do?
- · Am I talking to a real person?
On a laptop?
AI receptionist
Answered on the first ring.
✓ Answered by your AI receptionist · first ring
Live transcriptYour business
Jamie
We had hail last night. Can someone come and look?
AI receptionist
I can request tomorrow at 8:30 — the office will text to confirm.
Your job calendar
A request while they talk.
TomorrowYour business
SMS to Jamie R.
We have your request for 8:30 tomorrow. We’ll text when it’s confirmed.
✓ Delivered
While you work
It notices — and gets it ready.
Noticed
A homeowner is due a service
Noticed
Invoice #1042 is 14 days overdue
Noticed
Your campaign needs a fresh reply
Calls, Jobs
Invoices
Sixty requests, one list, your order.
Needs attention lists the requests nobody has confirmed, the jobs with no crew, and the DONE with no invoice — the week after a storm, that is the whole business.
- No setup fee
- Cancel anytime
Job reports
One call, all the way to Paid.
Eight steps. The office ranks the week; the rest moves on its own.
Missed call, answered
The AI picks up when every crew is on a roof, says the call is recorded and that it’s your automated assistant, and takes what the homeowner can see.
Address and area checked
It takes the address and turns down places outside your service area.
The office confirms
A request, not a booking, and never a price. After a storm the office sees all of them and puts water-coming-in first.
A free crew
A crew already on a roof is refused, with travel time between jobs counted.
Crew texts DONE
One word from the driveway closes the inspection, the tarp or the repair. No app, no login.
Invoice created
The job priced on the roof, with a pay-link.
Customer pays
From the link on their phone. If they’re claiming, they forward it to their insurer.
Office sees Paid
The invoice turns Paid on the job. Nobody chases it.
✓ No setup fee✓ Cancel anytime
A storm is sixty calls. The product is the list they land on.
Nobody can answer sixty calls in a morning, and nobody can price a roof from one. That week you need every call taken the same way and an office that can see all of them.
Tue 23:00 · Caller
The first calls, during the hail
“Water’s coming through the bedroom light.” That one hears the electrical-safety line first — stay out of the water, don’t touch switches — and rings your on-call number.
Wed 07:00 · Your AI
Sixty calls, sixty requests
Each one the AI picks up is taken as a request: address, what they can see, whether water is inside. Asked for a price, it says the crew prices it on the roof.
Wed 08:15 · Office
The office ranks the morning
Needs attention shows all of them. Water inside goes first, tarps before inspections, inspections before quotes. Each homeowner gets a text when theirs is confirmed.
Wed–Fri · Technician
Crews text DONE from each driveway
Tarp on, inspection done, repair finished — one word each. The invoice goes out with a pay-link; the quote for a replacement goes on the record for the office to send.
Next week · BittaFlow
Nothing from the storm is lost
Every address that rang is on the list with what was said and what was done. The inspections that turned into replacements are jobs; the ones that didn’t are still customers.
Estimates, scopes and adjuster meetings stay with you; the AI takes the call and the address.
On the record
Tarp · 18 Juniper Court
- Called
- Wed 07:12 · water inside · on-call rang
- Hazard line
- Water near light fitting · read first
- Priced on the phone
- —
- DONE
- Wed 16:40 · invoice on DONE
Home services / review drafts
Review drafts for home services.
Suggested wording for client feedback. These are examples awaiting approval, not published customer endorsements.
“Most of our calls come while we're working at someone's house. The text back gives the customer a way to send the problem and their address. The office can pick it up without waiting for us to listen to voicemail.”
“We can send the priced options to the customer's phone while we're on site. They can choose the work, sign and pay the deposit from the link. The office can see what was agreed before booking the job.”
“The job details are there for the technician, and the office can see the status without ringing them. When the work is marked done, the invoice and payment link follow the job instead of becoming another task to remember.”
A Wednesday at a six-van plumbing and HVAC company
One person in the office, six technicians on the road, and the phone ringing while all of them are under a sink.
Nobody rang a technician to ask where they were, and nothing priced on site missed the invoice.
- 7:55The missed callNobody can pick up. The caller gets a text back within seconds, replies with the problem and the address, and asks for an open slot — a request the office confirms.
- 8:30Nearest free technicianThe address was picked from Google, so the job lands on the map. “Any available” sends it to the closest technician who is free, and they are texted a link to the job.
- 9:10The customer knows who is comingThey are texted when the technician is on the way, and again when a job before theirs runs late.
- 11:45A quote signed on siteThe boiler needs replacing. Three priced options from the price book go to the customer’s phone; they pick the middle one, sign with a finger and pay the deposit.
- 15:20DONE raises the invoiceThe technician texts DONE. The booked work and the extra part priced on site become the invoice, the pay-link goes out, and the technician’s share lands on their balance.
- 15:40Rating, review, next visitThe customer rates the technician, a Google review request follows, and the annual service is one tap away on their page.
A composite day written to show how the software handles the work — not a customer story. The business is made up; every step is something the product does today.
What do missed calls cost you?
Move the sliders. Every number is yours.
416 missed calls / year
$465,920
a year, booked by whoever picked up.
It’s an estimate, not a promise of what you’ll earn. Every number in it is one you typed.
Start 3-day free trialPick a plan. Start with three days free.
Small Team
1 location · 5 users
$149/month
or $124/mo paid yearly · no setup fee
Start here. The AI receptionist, the jobs side and invoices. You set it up yourself.
What you get
- Everything in Solo
- 1,000 SMS and 1,000 WhatsApp messages a month
- SMS and WhatsApp marketing campaigns
Add-ons already includedworth $67/mo on their own
✓ 3-day free trial✓ Cancel anytime
Set it up in an afternoon.
Three steps, then the next storm runs the flow.
A few things you might be wondering.
Answered here so you can decide without a sales call.
Sixty calls the morning after a storm. What happens to them?
Each call the AI picks up is taken as a request with the address and what the homeowner can see. None is promised a time or a price. The office opens Needs attention, sees all of them, and confirms in the order it chooses — water inside before a few missing shingles. Each homeowner gets a text when theirs is confirmed.
Does it quote a roof?
No. Asked for a price it says the crew prices it on the roof, and that an inspection is the first step. If you charge for inspections it says that figure; if you don’t, it says so. It never invents a number.
What about water coming in through a light fitting?
The product’s electrical-safety line comes first: stay out of the water, don’t touch switches, turn the main breaker off only if you can reach it safely, and call 911 if anything is smoking. Then it rings your on-call number. It does not say the house is safe and does not guess where the water is coming from.
Does it talk to the insurance company?
No. It takes the homeowner’s call and the homeowner’s details. The invoice it raises can be forwarded to a carrier, but scopes, supplements and adjuster meetings are yours.
Does the AI book the job on its own?
No. It takes the problem, the address and a preferred time as a request, and tells the caller the office will confirm. The request waits on your jobs list until someone in the office confirms it.
What if the caller is outside my area?
It checks the address against the service areas you set and tells the caller you don’t cover it, instead of taking a request you can’t keep.
What stops a job going to a technician who is already busy?
Every way of assigning a job checks the same rule: the technician is active, working those hours and not on another job, with your travel time between jobs counted. If it clashes, the office is asked first and can still choose “Assign anyway”.
How do I know nothing is stuck?
Needs attention lists requests unconfirmed for two hours, jobs today or tomorrow with no technician, jobs handed back, DONE jobs with no price or no invoice, invoices not sent, and customer texts that failed.
Does it work with Google Calendar?
Jobs are copied to your Google Calendar, and busy events in your Google Calendar block those times in BittaFlow — the AI, the website and the office cannot book over them. Each team member connects their own Google account; moving a job inside Google does not move it here, so reschedule in BittaFlow.
Can the phone bill run away from me?
No. Minutes stop at your plan’s allowance — callers past it are asked to leave a message and the office is told. If you’d rather keep answering, you set a ceiling yourself and minutes above the allowance are $0.50 each, never more than the ceiling you typed.
I run Google Local Services Ads. Does this change what Google charges me?
Not down. Since 1 October 2026 Google charges for a business-hours call that rings out past 20 seconds, and an answered call is a charged lead too. What changes is what you get for the charge: a request with the address and the problem on your list, instead of a missed call you paid for. Google also says missed calls hurt your responsiveness ranking; we can’t tell you by how much.
Does the caller know it’s an AI, and is the call recorded?
Yes to both, and it says so first: “This call is recorded. You’re speaking with <your business>’s automated assistant.” You can add a sentence to that line in settings; you can’t remove it. If a caller asks whether they’re talking to a person, it says it isn’t and carries on.
What’s included in the trial, and what does it cost afterward?
The trial is the Small Team plan for 3 days. A card goes on file but nothing is charged until the trial ends; then it is $149 a month with no setup fee, cancel any time.
The next storm can end at Paid.
Three days free, no setup fee, minutes that stop where you say. Ring the demo first if you want to hear it.
No setup fee on Small Team. $149/month after the 3-day trial. Cancel anytime.
Not heard it yet? Have the AI call you first.
Rather talk to a person first? Book a 15-minute call.
Book the 15-minute call
Step 1 of 2How many crews do you run?
No obligation and no card. If it is not a fit we will say so on the call.
Would rather not talk to anyone? Start free.