Two products. Pick yours, see its price.
The CRM runs your own business — customers, bookings, messages and invoices. Social Intelligence is for agencies running social and ads for other businesses. They are bought separately and priced separately.
3-day free trial on self-serve plans · yearly saves about two months
Two products, priced separately — which one are you buying?
CRM plans.
One ladder for every trade — dental, clinics, salon, home services, real estate, legal, hospitality. The trade is chosen at signup and the CRM speaks its words; the plan is the same. Self-serve plans start with a 3-day trial.
Small businesses
One location, a handful of people. Set it up yourself and be live the same day — no implementation fee.
Solo
$49/mo
$41/mo billed yearly
No setup fee · live the same day
One person, one number, one place for every enquiry.
- 1 location · 1 user
- Every SMS, WhatsApp, email and call in one inbox
- 250 SMS and 250 WhatsApp messages a month
- Email marketing and templates
- Google Calendar sync
- Add workflows or marketing any month
Small Team
Most chosen$149/mo
$124/mo billed yearly
No setup fee · self-serve
Up to five people sharing one inbox, with the AI receptionist answering the calls nobody caught.
- 1 location · 5 users
- Shared inbox with an owner on every conversation
- AI receptionist for missed and after-hours calls
- Marketing campaigns and reporting
- Google Calendar sync
- Add workflows, SLA or the social suite when you need them
Growing businesses
A team, more than one channel, and work that needs to happen without someone remembering it.
Starter CRM
$499/mo
$416/mo billed yearly
$1,500 one-time setup
The core system for one location — CRM, pipeline, booking and invoicing, professionally set up for you.
- 1 location · 5 users
- Contacts, CRM & sales pipeline
- Online booking & calendar
- Invoices, pay-links & basic reporting
- Fair-use SMS/email · usage billed separately
- Email support
Pro Growth
Most chosen$999/mo
$832/mo billed yearly
No setup fee · basic migration included
The done-for-you growth system — automation, marketing, AI assistants and the full social suite.
- Up to 3 locations · 15 users
- Automation workflows & marketing campaigns
- SMS, calls & WhatsApp integrations
- AI voice + chat assistants (monthly cap)
- Social suite + reviews automation
- Basic migration from your old CRM
- Priority support
Large operations
Several locations or departments, your own systems to integrate with, and a build to match.
Business Plus
$1,499/mo
$1,249/mo billed yearly
$8,000 one-time setup · training session included
For multi-team operations — advanced workflows, integrations, permissions and reporting at scale.
- Up to 10 locations · 40 users
- Advanced automations & reporting
- API, webhooks & custom domain
- Granular staff roles & permissions
- HR module available on request
- Live training session for your team
Enterprise
$2,999+/mo
Implementation from $15,000 — scoped to your build
A full implementation — migration, departments, custom workflows and integrations, white-label.
- Unlimited locations & seats
- Full migration from Bitrix24 / Salesforce
- Departments, branches & custom workflows
- Custom integrations & enterprise reporting
- White-label branding
- Dedicated onboarding & staff training
Add any of these to any CRM plan.
The smaller plans leave these out on purpose, and you add the ones you actually use. Monthly — cancel the month you stop needing it.
Ask your CRM anything, tell it what to change, have it draft the rest.
3-day trialWhen this happens, do that — without anyone remembering to. Included in Pro Growth and up.
3-day trialCampaigns to your own list, with the sending rules applied. Included from Small Team.
3-day trialAudiences, a designed email, and what it actually did. Included in every plan.
3-day trialPlan, design and publish to Facebook and Instagram. Included in Pro Growth and up.
3-day trialResearch the market, make image ads and AI-actor video in your brand, and see which creative produced a booking.
3-day trialDrafts the reply while you read the message. Included from Small Team.
3-day trialA lead nobody answered in an hour stops being invisible. Included in Pro Growth and up.
3-day trialA drafted reply to every Google review — you press publish.
3-day trialEmployees, attendance, leave and payroll beside the customer work. Included in Business Plus.
3-day trialListings, offers and commission against the deal. Real estate only; included in Pro Growth and up.
3-day trialThe odontogram and the treatment plan from it. Dental only; periodontal charting +$19.
3-day trialYour booking pages and portal on your own address. Included in Business Plus.
A designed website made from your CRM: services, team, prices, live free times, online booking and payment. Included from Starter CRM.
Free to build — pay to publishAnswers visitors from your own information, shows your team with their free times and takes messages — on our website or yours. 750 answers a month; included in Pro Growth and up.
3-day trialUsage and one-off charges.
What the carriers and providers charge to move a message or a minute beyond your plan’s allowance.
Every package, side by side.
Each tier unlocks more of the platform — from the core CRM to a full custom implementation.
| Packages | Starter CRM $499/mo $1,500 one-time setup | Pro GrowthMost chosen $999/mo No setup fee · basic migration included | Business Plus $1,499/mo $8,000 one-time setup · training session included | Enterprise $2,999+/mo Implementation from $15,000 — scoped to your build |
|---|---|---|---|---|
| Setup & onboarding | ||||
| One-time setup / implementation | $1,500 | None | $8,000 | From $15,000 |
| Data migration from your old CRM | — | Basic included | Expanded | Full migration |
| Bitrix24 one-click self-serve sync | — | — | Included | Included |
| Staff training | — | — | 1 live session | Dedicated program |
| Dedicated onboarding manager | — | — | — | Included |
| Locations & team | ||||
| Locations / sites | 1 | Up to 3 | Up to 10 | Unlimited |
| Team members | 5 | 15 | 40 | Unlimited |
| Contacts / leads | 5,000 | 25,000 | Unlimited | Unlimited |
| Departments & branches | — | — | Included | Custom structure |
| Communication (fair-use / mo, then overage) | ||||
| SMS included | 1,000 | 5,000 | 15,000 | 50,000 |
| WhatsApp included | 500 | 5,000 | 15,000 | 50,000 |
| Phone minutes (not AI) | 1,000 | 5,000 | 15,000 | 50,000 |
| Emails included | 5,000 | 50,000 | 150,000 | 500,000 |
| Phone numbers included | 1 | 3 | 10 | 25 |
| A2P / sender registration | Included | Included | Included | Included |
| CRM & booking | ||||
| Pipelines & stages | Included | Included | Included | Included |
| Online booking widget | Included | Included | Included | Included |
| Forms & intake | Included | Included | Included | Included |
| Invoices & pay-links (Stripe) | Included | Included | Included | Included |
| Growth tools | ||||
| Automation & workflows | — | Included | Advanced | Custom-built |
| Marketing campaigns | — | Included | Included | Unlimited |
| Reviews & reputation automation | — | Included | Included | Included |
| Social suite (posts + AI studios) | — | Included | Included | Unlimited |
| AI voice + chat assistants | — | Capped | Higher cap | Highest cap |
| Platform & admin | ||||
| Reports & dashboards | Basic | Included | Advanced | Enterprise |
| Integrations (QuickBooks, Google, Meta) | — | Included | Included | + custom builds |
| API & webhooks | — | — | Included | Included |
| Custom domain | — | — | Included | Included |
| Staff roles & permissions | Basic | Included | Granular | Granular |
| HR module (employees, attendance, payroll) | — | — | On request | Included |
| White-label branding | — | — | — | Included |
| Support | ||||
| Support | Priority | Priority | Priority + dedicated | |
| Start free | Start free | Talk to sales | Talk to sales | |
Pricing questions
How much does BittaFlow cost?
BittaFlow CRM plans run from $49 to $1,499 a month. Solo is $49/month (1 location · 1 user); Small Team is $149/month (1 location · 5 users); Starter CRM is $499/month (1 location · 5 users, $1,500 one-time setup); Pro Growth is $999/month (Up to 3 locations · 15 users); Business Plus is $1,499/month (Up to 10 locations · 40 users, $8,000 one-time setup).
Is there a free trial?
Yes. Self-serve plans come with a 3-day free trial. The card goes in at checkout and nothing is charged until day 4 — cancel before then and nothing is.
Is there a discount for paying yearly?
Yes. Paying yearly saves about two months — Solo is $490 a year instead of $588.
Which plan includes the AI receptionist?
Small Team (120 call minutes a month), Pro Growth (500) and Business Plus (1,500) include the AI receptionist; Solo and Starter CRM do not. Add-ons such as the AI Operator, automation workflows and response-time rules can be added to a plan, and the larger plans include several of them.
Is Social Intelligence part of the CRM?
No. Social Intelligence is a separate product for agencies running social and ads for other businesses. It is bought and priced separately, and free to start.
Not sure which plan fits?
Tell us how many locations you run and where the work piles up. We will tell you which plan covers it — including when the answer is the cheap one.