Every room sold once. Every deposit collected.
BittaFlow gives guesthouses, B&Bs, serviced apartments, venues and restaurants a reservation system that cannot double-sell — tape chart, channel calendars, deposits and folio, online check-in and event payments — with the guest conversation on the same record.
Hospitality dashboard
Rooms, channels, deposits and events — sold once, paid on time.
$6,414
Collected (this month)
13
Arrivals today
58
Occupancy (7 days)
Property snapshot
What things are called here
What a hospitality front desk loses to admin.
A room sold on Airbnb and again over the phone because the calendars do not talk
Deposits, balances and city tax chased by email and bank transfer
Guests arrive and fill in a paper registration card at the desk
Event bookings run on a spreadsheet, with payment milestones that nobody remembers to send
One calendar, whichever site they booked on.
Airbnb and other channels block their dates here, and every unit publishes its own calendar back — so a room is sold once.
Set up for hospitality on day one
The vocabulary, templates, reminder timings and automations arrive configured for this industry — not as a blank workspace with a training video.
Built for how hospitality teams actually work.
The same platform every other industry gets, with these six configured and switched on before you log in.
Tape chart and room inventory
Room types and units, nights on a tape chart, and a booking that cannot land on a unit already taken.
Channel calendar sync
An iCal export per unit, and import feeds from Airbnb and other channels that block those dates here — synced every hour.
Deposits and folio
A deposit invoice with a pay-link at reservation, incidentals posted to the folio, city tax and security hold from your property settings.
Online check-in
Before arrival the guest gives their details, an ID photo and a signature. Housekeeping status keeps a dirty room from being checked into.
Venue events
An event sheet that prints as a banquet event order, and a 10 / 40 / 50 payment schedule sent automatically — a lapsed hold goes back on sale.
AI receptionist and pre-arrival messages
Answers when the desk is closed, takes the dates and the number of guests, and leaves a drafted reply with a deposit link for the morning team — it does not confirm a room or quote a rate. Pre-arrival messages go out on their own before every stay.
Your own website
A designed website made from your CRM — rooms with live availability, services and prices — where guests book and pay online. Free to build; ready from your current site.
AI chat on your website
Answers guests from your own information, shows your team with their free times and passes questions to the team — on our website or yours.
Accounts for your guests
Guests sign in with a one-time code to see bookings, move or cancel them under your rules, pay and save a card.
One enquiry, from first contact to paid.
Guest searches dates and reserves
The widget shows what is actually free; the room is held and a deposit invoice with a pay-link goes out.
Deposit paid, stay confirmed
Payment confirms the reservation — online or recorded at the desk, both settle it the same way.
Check-in before arrival
Details, ID and signature collected online. The room is marked clean and ready.
Folio settled at checkout
Incidentals and city tax on one folio. The room flips to dirty for housekeeping.
The guest card remembers
Stays, nights and lifetime spend on the guest’s record, ready for the return visit.
Other industries
Dental Practices
Full chairs. Zero front-desk chaos.
Open →Clinics & Hospitals
The front desk, on WhatsApp.
Open →Real Estate Agencies
Every lead captured. Every viewing booked.
Open →Home Services & Trades
Quote it, book it, dispatch it, invoice it — from one job record.
Open →Law Firms & Legal
Every inquiry intake. Every consultation booked.
Open →Salons & Spas
No marketplace commission. Ever. Full columns and clients who come back.
Open →Any Service Business
One CRM, in your own words.
Open →Hospitality / review drafts
Review drafts for hospitality.
Suggested wording for client feedback. These are examples awaiting approval, not published customer endorsements.
“If a guest messages before arrival, the next shift can read the conversation with the reservation. We can pick up the request without asking the guest to repeat it or trying to find whoever answered yesterday.”
“We can send the pre-arrival form and payment link before check-in. The desk can open the reservation and see what has come back, which helps when several guests arrive at the same time.”
“The front desk can see the reservation and room status in the same place. When housekeeping updates a room, the next person at the desk can check it without calling around to find out whether it's ready.”
A weekend at a twelve-room guesthouse
Rooms on the website, on Airbnb and on the phone, and a small event space out the back.
No room was sold twice, and no deposit was chased by email.
- Fri 8:00Sold onceAn Airbnb booking from overnight has already blocked the room here — the channel calendars sync every hour — so the phone enquiry at 8:00 is offered a different unit.
- Fri 8:05Deposit, then confirmedThe reservation is held and a deposit invoice with a pay-link goes out. Paying it confirms the stay.
- Fri 22:30The late enquiryThe desk is closed. The AI receptionist takes the dates and the number of guests and leaves a drafted reply with a deposit link for the morning — it does not confirm a room or quote a rate.
- Sat 11:00Checked in before they arriveThe guest has already given their details, an ID photo and a signature online. The room is marked clean, so it can be checked into.
- Sun 11:00CheckoutIncidentals and city tax are on one folio. The room flips to dirty for housekeeping.
- Sun 15:00The wedding in JuneThe event sheet prints as a banquet event order, and the 10 / 40 / 50 payment schedule sends itself.
A composite day written to show how the software handles the work — not a customer story. The business is made up; every step is something the product does today.
Don’t read about it. Have it call you.
Put your number in and the BittaFlow receptionist rings you in about ten seconds. Ask it anything a customer would — opening hours, a booking, a price — and hear how it handles it. The same thing answers your line from the first day.
Included on Small Team, Pro Growth and Business Plus. Answers 24/7 in your business’s voice and hands over to a person the moment someone asks.
BittaFlow AI
Sunday · 9:10 pm · desk checking a guest in
Saved to the guest record
Enquiry · 12–14 Nov, 2 guests, double
- ✓Dates and guests on the record
- ✓Reply drafted for the morning team
- ✓Deposit link ready to send
A room enquiry, as an example. It is set up for your trade.
BittaFlow for hotels, b&bs & venues: common questions
Does it sync with Airbnb?
Yes. Import feeds from Airbnb and other channels block those dates, every unit publishes its own iCal calendar back, and the sync runs every hour.
How are deposits collected?
A deposit invoice with a pay-link goes out at reservation. Incidentals post to the folio, with city tax and security holds from your property settings.
Can guests check in online?
Yes. Before arrival the guest gives their details, an ID photo and a signature. Housekeeping status stops a dirty room from being checked into.
Does the AI receptionist confirm rooms?
No. Out of hours it takes the dates and number of guests and leaves a drafted reply with a deposit link for the morning team. It does not confirm a room or quote a rate.
Does it handle event bookings?
Yes. Event sheets print as a banquet event order, and a 10 / 40 / 50 payment schedule is sent automatically. A lapsed hold goes back on sale.
See it run a real hospitality day.
Bring your busiest hour and we will walk it through — the calls, the intake, the reminders, the invoice — in the workspace, not a slide deck.