Full chairs. Zero front-desk chaos.
BittaFlow gives dental practices a single, compliant platform for patient communication, scheduling, billing, intake, and recall — so your front desk spends time with patients, not paperwork.
Dental dashboard
Patient pipeline, recalls, and clinical workflow under one roof.
$6,414
Collected (this month)
$13,178
Outstanding
5
Appointments today
Clinical snapshot
What things are called here
What a dental front desk loses to admin.
Phone tag for appointments fills your voicemail instead of your schedule
Paper intake forms get filled twice — once on paper, once in the system
No-shows and missed follow-ups go unmanaged without a structured recall system
Invoice and billing follow-up ties up staff hours every month
One record, not five tools.
Booking, intake, billing, and recall all live on the same patient record — nothing gets retyped, nothing falls through the cracks.
Set up for dental on day one
The vocabulary, templates, reminder timings and automations arrive configured for this industry — not as a blank workspace with a training video.
Built for how dental teams actually work.
The same platform every other industry gets, with these six configured and switched on before you log in.
SMS & WhatsApp Inbox
All patient messages in one thread — confirm, reschedule, and answer questions from a single screen.
Scheduling & Recall
Online booking, 24-hr SMS reminders, no-show follow-up, and automated recall lists.
Digital Intake Forms
Custom patient forms sent by link before the visit. Submissions attach to the patient record instantly.
Invoice by SMS
Send a Stripe pay-link by text. Patients pay from their phone in seconds — no login required.
Audit Trail & Compliance
Append-only log of every action, message, and data view. Exportable for compliance reviews.
Review Requests
Automated Google review requests after each visit. Route 5-star reviews to your Google profile.
Your own website
A designed website made from your CRM — treatments, prices and each dentist with their next free times — where patients book and pay online. Free to build; ready from your current site.
AI chat on your website
Answers patients from your own information, shows your dentists with their free times and passes questions to the team — on our website or yours.
Accounts for your patients
Patients sign in with a one-time code to see bookings, move or cancel them under your rules, pay and save a card.
One recall text, then a full chair.
The recall goes out, the patient replies Y, the form is in before they arrive, and the invoice is a text. Two hours later the review lands, and someone new books that night. Watch it play, or click a name on the recall list.
Watch one recall go from a text to a full chair. Every message appears here.
Google · Riverside Dental
- 0
- recalls sent
- 0
- check-ups done
- 0
- new patients booked
An illustration with an example practice. The rating and the counters are what happened on this drawing, not a customer’s figures.
One enquiry, from first contact to paid.
Patient books online or calls
BittaFlow captures the booking through the online page or logs the inbound call in the unified inbox.
Intake form sent by SMS
A personalised intake link goes out automatically. Completed forms arrive in the patient record before they walk in.
24-hour reminder fires
Automated SMS and/or email reminder goes out 24 hours ahead. A reply of Y confirms the booking on the spot; asking to move it flags the booking and tells your team.
Visit complete — invoice sent
Staff creates the invoice in seconds. Stripe pay-link sent by SMS. Most patients pay the same day.
Review requested automatically
Post-visit automation fires a Google review request. 5-star reviews route to your profile; low scores go to the manager.
Other industries
Clinics & Hospitals
The front desk, on WhatsApp.
Open →Real Estate Agencies
Every lead captured. Every viewing booked.
Open →Home Services & Trades
Quote it, book it, dispatch it, invoice it — from one job record.
Open →Law Firms & Legal
Every inquiry intake. Every consultation booked.
Open →Salons & Spas
No marketplace commission. Ever. Full columns and clients who come back.
Open →Hotels, B&Bs & Venues
Every room sold once. Every deposit collected.
Open →Any Service Business
One CRM, in your own words.
Open →Dental practices / review drafts
Review drafts for dental practices.
Suggested wording for client feedback. These are examples awaiting approval, not published customer endorsements.
“We're often helping a patient when the phone rings. The receptionist can take the call, offer an available appointment and send the confirmation. The front desk can check the booking and pick up anything that needs a person.”
“We use the reminders for upcoming appointments and the recall messages for patients due back. When someone replies, we can see the conversation next to their booking instead of working from a separate list.”
“New patients can fill in the form before they arrive, so we're not collecting the same details again at the desk. After the visit, we can send the payment link from the same record.”
A Tuesday at a three-chair practice
Two people on the front desk, one of them also doing billing. Phones open at 8:00.
Nobody listened to voicemail, typed up a paper form or chased an unpaid invoice.
- 7:42A call before anyone is inThe AI receptionist answers, offers two free cleaning slots from the calendar, books Thursday at 10:30 and texts the confirmation. The recording and a summary are on the patient’s record when the desk opens.
- 7:43Intake goes out by itselfThe booking sends the new patient a link to the intake form. By Thursday it is filled in and attached to their record — nobody types it in from paper.
- 9:00Tomorrow’s remindersEvery patient booked for Wednesday gets a reminder. Most reply Y and are confirmed on the spot; one asks to move, and the booking is flagged for the desk to rebook.
- 13:10Paid before they reach the carThe visit is done, the invoice is raised and a pay-link goes by text. The patient pays from their phone; the balance clears on the record.
- 17:30Review requestsThe day’s patients get a Google review request. A low score goes to the practice manager first instead of to Google.
- 19:15After hoursA patient calls about a cracked filling. The words you set as urgent mean the receptionist does not try to handle it — it takes the details and logs a callback for first thing.
A composite day written to show how the software handles the work — not a customer story. The business is made up; every step is something the product does today.
Don’t read about it. Have it call you.
Put your number in and the BittaFlow receptionist rings you in about ten seconds. Ask it anything a customer would — opening hours, a booking, a price — and hear how it handles it. The same thing answers your line from the first day.
Included on Small Team, Pro Growth and Business Plus. Answers 24/7 in your business’s voice and hands over to a person the moment someone asks.
BittaFlow AI
Tuesday · 1:52 pm · every chair busy
Saved to the patient record
New patient · chipped tooth
- ✓Booked Thu 10:40 · Dr. Patel
- ✓Confirmation + intake form texted
- ✓Call recording and summary saved
A dental call, as an example. It is set up for your trade.
BittaFlow for dental practices: common questions
What is a dental practice CRM?
A dental practice CRM keeps every patient's messages, bookings, forms and payments on one record. BittaFlow adds online booking, 24-hour SMS reminders, recall lists, digital intake, pay-by-text invoices and automatic Google review requests.
Does it send appointment reminders?
Yes. An SMS and/or email reminder goes out 24 hours before every visit. A reply of Y confirms the booking; asking to move it flags the booking for your team.
Can patients fill in intake forms before the visit?
Yes. A personalised intake link is sent by SMS, and completed forms attach to the patient record before they walk in — nothing is typed twice.
Is there an audit trail?
Every action, message and data view is written to an append-only log that you can export for compliance reviews.
How much does BittaFlow cost for a dental practice?
Plans start at $49 a month for one user, with a 3-day free trial. The same plans serve every industry; the dental setup is chosen at signup.
See it run a real dental day.
Bring your busiest hour and we will walk it through — the calls, the intake, the reminders, the invoice — in the workspace, not a slide deck.