One platform, tuned for how you work.
The same system underneath — different vocabulary, templates, automations and defaults. Configured for your industry from day one, not after a six-week consulting project.
Full chairs. Zero front-desk chaos.
BittaFlow gives dental practices a single, compliant platform for patient communication, scheduling, billing, intake, and recall — so your front desk spends time with patients, not paperwork.
What is inside
SMS & WhatsApp Inbox
All patient messages in one thread — confirm, reschedule, and answer questions from a single screen.
Scheduling & Recall
Online booking, 24-hr SMS reminders, no-show follow-up, and automated recall lists.
Digital Intake Forms
Custom patient forms sent by link before the visit. Submissions attach to the patient record instantly.
Invoice by SMS
Send a Stripe pay-link by text. Patients pay from their phone in seconds — no login required.
Replaces the daily chaos
- Phone tag for appointments fills your voicemail instead of your schedule
- Paper intake forms get filled twice — once on paper, once in the system
The front desk, on WhatsApp.
BittaFlow is the front desk for clinics, polyclinics and hospital OPDs: booking by department and doctor, OPD tokens on WhatsApp and SMS, “I’ve arrived” check-in from the patient’s phone, follow-up reminders, cash and panel billing, doctor pay and an AI receptionist that knows your doctors — at one price per clinic, not per doctor.
What is inside
Departments and doctors
Every doctor has a department. Patients booking online pick the department, then the doctor, then a time that doctor actually has free.
AI receptionist that knows your doctors
Answers calls when the desk is full or closed, names the doctors in a department, and books the visit on the call on name and phone number. An emergency gets the emergency number and an urgent callback — never an appointment or advice.
OPD tokens on WhatsApp and SMS
Walk-ins and arrivals get today’s token by text. The desk calls the next patient, and whoever is second in line is told to come back.
“I’ve arrived” from the patient’s phone
On the day, the patient’s own link has an arrival button that checks them in and issues their token — no queue at the counter to say they are here.
Replaces the daily chaos
- The phone rings under a queue of forty people, and the caller who wanted a specialist hangs up
- Patients ask the desk again and again how many are ahead of them
Every lead captured. Every viewing booked.
BittaFlow gives real estate teams a full CRM with multi-channel inbox, pipeline management, automated follow-up, and analytics — so no inquiry goes cold and every agent is always in the loop.
What is inside
Omni-channel Inbox
WhatsApp, SMS, email, and calls in a single thread per contact. Every agent sees the full conversation history.
CRM & Pipelines
Drag-and-drop pipeline from new inquiry to closed. Custom stages, custom fields, contact segments.
Lead Follow-up Automation
New inquiry triggers an instant SMS response. No-response after 24 hours triggers a follow-up. No leads go cold.
Marketing Analytics
GA4, Google Ads, and Search Console connected inside the CRM. See which keywords and ads drive actual viewings.
Replaces the daily chaos
- Buyer and renter inquiries come from five different channels — WhatsApp, SMS, email, portal, and phone
- Leads go cold when agents are busy with viewings and forget to follow up
Quote it, book it, dispatch it, invoice it — from one job record.
BittaFlow runs the whole job for plumbers, electricians, HVAC and cleaning crews — the call nobody could take, a quote the customer signs on their phone, the nearest free technician, the customer told every step, and the invoice raised the moment the technician texts DONE.
What is inside
Missed calls answered
A call that rings out gets a text back within seconds, and the AI receptionist answers after hours — takes the problem and the address and books an open slot.
Nearest free technician
Addresses are picked from Google, so distance is measured between real points. "Any available" bookings dispatch themselves to the closest technician who is free.
A jobs page for every technician
No app and no login. The technician is texted the moment a job is theirs, starts and finishes it from the link, and can hand back a job the office then keeps or moves.
A page for the customer
Every step is texted — booked, on the way, running late, a different technician coming. One link holds their visits, invoices with Pay, and book again.
Replaces the daily chaos
- Missed calls while everyone is on a job mean a competitor picks up the work
- The office rings technicians all day to find out who is free and whether they have arrived
Every inquiry intake. Every consultation booked.
BittaFlow gives law firms a professional, GDPR-aware platform to capture new client inquiries, run intake forms, book consultations, and follow up — without a full-time receptionist.
What is inside
Digital Client Intake
Custom intake forms specific to matter type — sent by link the moment an inquiry comes in.
Consultation Booking
Online booking for initial consultations, synced to the right attorney's calendar.
Secure SMS Follow-up
Follow-up sequences for intake completion, consultation reminders, and document requests.
After-hours Capture
Missed call auto-reply with intake link. Inquiries captured outside business hours go straight into the pipeline.
Replaces the daily chaos
- New client inquiries call outside business hours and go to voicemail
- Intake forms are emailed as PDFs and returned incomplete or not at all
No marketplace commission. Ever. Full columns and clients who come back.
BittaFlow is salon software with no marketplace commission — online booking with your real menu and prices, stylist columns that cannot double-book, deposits and no-show fees, rebooking at the till, standing appointments, a waitlist that refills cancellations, checkout with tips and retail, and the packages, memberships and loyalty that bring clients back. For hair salons, barbers, nail bars and spas.
What is inside
A day in stylist columns
Chairs and rooms booked as resources, colour held through its processing time, and multi-service visits checked for their whole length — one chair, one stylist, never double-booked.
Online booking with your real menu
Services with price, length and processing time; only slots long enough for the whole service; a patch-test notice before a colour is booked. On your page, your WhatsApp and your Instagram and Google links — with no commission on any of it.
Deposits and no-show fees
A deposit per service or per location goes out as a pay link the moment someone books. Paying it saves the card, so no-show and late-cancel fees are charged to it — or sent as a link when there is no card.
Rebook at the till, standing appointments
After checkout the next visit opens pre-filled — same client, same stylist, the date the service is due. “Every six weeks with Sana” is one booking set to repeat, each visit checked against the chair and the stylist’s day.
Replaces the daily chaos
- A marketplace takes 20–35% of a “new” client’s first visit — often a client who found you on Instagram
- The phone rings while every stylist has their hands full, and the caller books elsewhere
Every room sold once. Every deposit collected.
BittaFlow gives guesthouses, B&Bs, serviced apartments, venues and restaurants a reservation system that cannot double-sell — tape chart, channel calendars, deposits and folio, online check-in and event payments — with the guest conversation on the same record.
What is inside
Tape chart and room inventory
Room types and units, nights on a tape chart, and a booking that cannot land on a unit already taken.
Channel calendar sync
An iCal export per unit, and import feeds from Airbnb and other channels that block those dates here — synced every hour.
Deposits and folio
A deposit invoice with a pay-link at reservation, incidentals posted to the folio, city tax and security hold from your property settings.
Online check-in
Before arrival the guest gives their details, an ID photo and a signature. Housekeeping status keeps a dirty room from being checked into.
Replaces the daily chaos
- A room sold on Airbnb and again over the phone because the calendars do not talk
- Deposits, balances and city tax chased by email and bank transfer
One CRM, in your own words.
Not a clinic, a salon or a trade? BittaFlow works for any business that serves clients — consultants, studios, coaches, repair shops, schools, agencies and more. Clients, pipeline, booking, the inbox, invoices and automations, with the words renamed to yours.
What is inside
Clients and pipeline
Every client on one record with their messages, bookings, files and invoices, moving through stages you name.
One inbox
SMS, WhatsApp, email and calls on the same client thread — reply from one screen.
Online booking
Clients pick a real free time; reminders go out on their own.
Invoices and payments
Send an invoice with a pay link by text or email; clients pay by card from their phone.
Replaces the daily chaos
- Industry software never quite fits, and generic tools miss bookings and payments
- Enquiries arrive by phone, text, email and WhatsApp and live in four places
Don't see your industry?
If your business runs on relationships, scheduling and follow-up, this fits. Book a call and we will map it to how you actually work.